Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect information that you provide directly to us when you:

• Create an account or register for our services
• Use our QR code generation and management services
• Contact us for support or inquiries
• Subscribe to our newsletters or marketing communications
• Participate in surveys or promotions

This information may include your name, email address, phone number, company name, payment information, and any other information you choose to provide.

1.2 Information We Collect Automatically

When you use our services, we automatically collect certain information about your device and how you interact with our website, including:

• IP address and location data
• Browser type and version
• Operating system
• Device information
• Usage data and analytics
• Cookies and similar tracking technologies

1.3 QR Code Analytics

When users scan QR codes created through our platform, we collect analytics data including scan counts, geographic location, device information, and timestamps. This data is provided to the QR code owner for analytics purposes.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Provide customer service and support
• Send marketing and promotional communications (with your consent)
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues
• Protect the security and integrity of our services
• Comply with legal obligations

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, email delivery, and hosting services.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.4 With Your Consent

We may share your information with your consent or at your direction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal information
• Rectify inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at legal@chowtap.co.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please see our Cookie Settings page.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: legal@chowtap.co